Customer Encounters on Twitter A Study of Positive Evaluation and Complaint Management on English Corporate Profiles by Anna Tereszkiewicz
Brand: Uniwersytet Jagiellonski, Wydawnictwo
Customer Encounters on Twitter A Study of Positive Evaluation and Complaint Management on English Corporate Profiles by Anna Tereszkiewicz
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Product Description
This book presents a discussion of the properties of customer encounters conducted on brand profiles on . The author characterizes consumer messages containing positive evaluation and complaints posted on company profiles.
Condition : New
Author : Anna Tereszkiewicz
Weight : 520
Publisher : Uniwersytet Jagiellonski Wydawnictwo
Language : English
EAN : 9788323346579
ISBN10 : 8323346577
Format : Paperback Softback
Date of Publication : 20211008
Place of Publication : Poland
Pagination : 252 Pages
Dimensions : 158 X 236 X 15
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- 9788323346579
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- Our Product Code
- 8967533011